Contact Qwick Birr - We're Here to Help

At Qwick Birr, we understand that excellent customer service is the foundation of trust in online betting and gambling. Our dedicated support team is available to assist you with any questions, concerns, or technical issues you may encounter while using our gaming platform.

Customer Support Channels

We offer multiple ways to reach our customer support team, ensuring you can get help whenever you need it. Our support staff is trained to handle a wide range of inquiries, from account setup to betting assistance and game support.

Phone Support: +251-XXX-XXXXXX (Monday-Friday, 8:00 AM - 6:00 PM EAT)
Email Support: [email protected] (24/7 response within 2 hours)
Live Chat: Available on our website and mobile app
WhatsApp: +251-XXX-XXXXXX (Business hours)
In-Person: Visit our office in Addis Ababa

Office Location & Hours

Our main office is located in the heart of Addis Ababa, easily accessible by public transportation. We welcome walk-in customers during business hours and can assist with account setup, document verification, and in-person consultations about our gaming services.

Address: Qwick Birr Headquarters, Bole Road, Addis Ababa, Ethiopia
Business Hours: Monday-Friday: 8:00 AM - 6:00 PM, Saturday: 9:00 AM - 2:00 PM
Emergency Support: Available 24/7 for urgent account and gaming issues

Frequently Asked Questions

Before contacting us, you might find the answer to your question in our comprehensive FAQ section. We've compiled answers to the most common questions about account management, betting, withdrawals, security, and platform features.

For technical issues, please have your account number and a description of the problem ready. This will help our support team provide faster and more accurate assistance. We're committed to resolving your gaming concerns quickly and efficiently.